If you are not happy with your order, you can return it unopened and unused for a full refund or exchange within 60 days of purchase. If you’re not satisfied with your product after trying it, we’ll happily provide a store credit. Please email us at [email protected] with your order number, and the products you’d like to return and we’ll take care of the rest, or call (877) OHMYTOY or (877) 646-9869.

Manufacturer Defectives*
We’re sorry you received a product that wasn’t working or didn’t arrive as advertised. In the event this happens, please email us within 30 days at [email protected] and include your order number, a photo or video of the defect or misrepresented product, and a description and we’ll take care of the rest. Email us at [email protected] or call (877) OHMYTOY or (877) 646-9869.

I received the wrong item or one of my products were missing

That’s on us and we apologizePlease call us at (877) OHMYTOY or (877) 646-9869 or send an email to [email protected] within 48 hours and include your order number and a photo of the wrong product and we’ll take care of the rest.If your item was out of stock, we’ll either issue a refund or send you the item as soon as it’s available.

If your item was out of stock, we will either issue you a refund or send you the item as soon as it’s available.